SHIPPING & DELIVERY
Do you ship worldwide & how much does shipping cost?
Yes – we ship to US and Canada only.
What are your shipping and processing times?
Standard Shipping Times
USA and Canada: 2 – 6 days
Processing Times
Orders usually take 24-48 hours to process after placing the order before shipping out. We do not ship on weekends. During holidays such as Christmas, processing times can take 24-72 hours.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification via email providing you with a tracking number.
If you haven’t received one or if the tracking number doesn’t work, contact us and our amazing customer support team will help you solve it!
If you need more detailed information, please send us an email at info@kessela.com and we’ll help you out!
Unexpected Delays
In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to find a solution.